Your appointments are very important to the service providers and staff of The Spa on Main. They are reserved especially for you.

We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request

at least 48 hours notice for rescheduling or cancellation.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill the appointment time, and clients on our waiting list miss the opportunity to receive services.

 

Our appointments are confirmed 48 hours in advance via a courtesy text and/or email,

so a 50% fee will apply to appointments changed after the reminder is sent. 

 

Cancellations made with less than a 24 hour notice will be considered a "no show" and will be charged 100% of the

reserved service amount. 

 

In order to ensure that the policy is enforced we ask that a credit card is provided to hold your appointment on our schedule.  

​

The cancellation policy allows us the time to inform our standby clients of any availability,

as well as keeping our service providers schedules filled.

The Spa on Mains policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. We thank you for respecting our schedule and supporting our policies criteria.